Engineering & capital goods

Project-based manufacturing, engineering change and service management for pumps, motors and machinery.

Typical use cases

Pumps, motors and machinery are sold as projects and then supported for years. Milestone billing, engineering change and spares stay on the same customer and the same machine.

Billing that follows the contract

Project systems and milestone billing aligned to the contract, not a separate tracker.

The revision that was ordered

Engineering change managed so the plant builds the revision the customer ordered.

Service after delivery

After-sales service and spares tied to the installed machine.

Long-lead parts on the milestone

Procurement of long-lead components tied to the project milestone they unblock.

The as-built file

Drawings, test certificates and manuals in iDMS, kept on the machine that was delivered.

Warranty on the installed base

Warranty claims opened against the machine in the field, with parts and labour on the same case.

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